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Terms of Service

Effective Date: February 28, 2025
Last Updated: February 28, 2025

Welcome to The Skin Explained (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website www.theskinexplained.com (the “Website”), as well as any services, products, courses, or programs offered by The Skin Explained, including The Healthy Skin Protocol (collectively, the “Services”).

By accessing or using our Website and Services, you agree to these Terms. If you do not agree, please do not use our Website or Services.

1. Who We Are

The Skin Explained provides educational content, coaching, and digital resources related to skin health. Our content is intended for informational purposes only and is not medical advice (see Section 7: Disclaimers).

2. Who Can Use Our Website & Services

By using our Website or enrolling in a program, you confirm that you:

  • Are at least 18 years old (or the legal age of majority in your country).

  • Will provide accurate and truthful information when required.

  • Will not use our Website or Services for illegal or unauthorized purposes.

If we discover that you have violated these terms, we reserve the right to refuse service or terminate your access at our discretion.

3. Purchases & Payment

If you purchase a product, course, or coaching service from us, you agree to the following:

  • Prices & Fees: All prices are listed in [currency] and may be subject to change.

  • Payment Processing: Payments are securely processed via third-party providers. We do not store your payment details.

  • No Refunds: All sales are final and non-refundable, unless otherwise stated in writing.

  • Chargebacks & Disputes: If you initiate a chargeback without a valid reason, we may block access to our Services and pursue further legal action.

4. Intellectual Property

All content on our Website and in our programs, including text, images, videos, PDFs, and other materials, is owned by The Skin Explained or licensed to us. You may not:

  • Copy, share, or distribute our content without written permission.

  • Use our materials for commercial purposes.

  • Claim ownership of any content from our Services.

Unauthorized use of our content may result in legal action.

5. Member Accounts & Security

If you create an account on our Website:

  • You are responsible for keeping your login details confidential.

  • You must notify us immediately if you suspect unauthorized access to your account.

  • We are not responsible for any loss or damage caused by unauthorized account access due to your negligence.

6. Community Guidelines

When participating in any discussion forums, live sessions, or private groups (e.g., Telegram, Facebook), you agree to:

  • Respect others. No hate speech, harassment, or discrimination.

  • Stay on topic. Discussions should be relevant to skin health and our program themes.

  • Keep information private. Do not share screenshots, messages, or personal information without consent.

We reserve the right to remove any member who violates these guidelines.

7. Disclaimers (No Medical Advice)

Educational Purposes Only: The Skin Explained provides education and coaching, not medical treatment.

  • Not a Doctor: We do not practice medicine, diagnose conditions, or interpret lab results.

  • No Medical Advice: Our content should not replace professional medical care. Always consult a doctor before making health-related decisions.

  • Results May Vary: Everyone’s skin is different. We do not guarantee specific results from our advice or programs.

By using our Website and Services, you acknowledge that you are responsible for your own health decisions.

8. Limitation of Liability

To the maximum extent permitted by law, The Skin Explained is not liable for:

  • Any injuries, health conditions, or damages resulting from your use of our Services.

  • Errors, delays, or interruptions on our Website.

  • Loss of data, revenue, or profits due to use of our Services.

Our total liability to you, under any circumstances, is limited to the amount you paid for our Services.

9. Termination of Access

We may suspend or terminate your access to our Website or Services if you:

  • Violate these Terms.

  • Engage in fraudulent, abusive, or illegal activity.

  • Fail to pay for Services (if applicable).

If terminated, you may lose access to any purchased programs or materials.

10. Changes to These Terms

We may update these Terms at any time. If we make significant changes, we will notify you by email or on our Website.

Your continued use of our Services means you accept the updated Terms.

11. Governing Law & Dispute Resolution

  • These Terms are governed by French law.

  • Any disputes will first be attempted to resolve amicably.

  • If unresolved, disputes will be submitted to mediation or binding arbitration in Paris, France.

12. Contact Information

If you have questions about these Terms, please contact us at:

📧 Email: info@theskinexplained.com

Key Takeaways (Plain Language Summary)

  • Our programs are educational only (not medical advice).

  • You must be 18+ to use our Services.

  • All sales are final (no refunds).

  • Respect our content (no copying or sharing without permission).

  • We are not liable for any outcomes from your use of our Services.

  • We may update these Terms, and continued use means you accept the changes.